Spare Part Sales / Inside Sales
3.
7 Walton, KY Walton, KY Full-time Full-time $20.
80 - $30.
00 an hour $20.
80 - $30.
00 an hour 18 hours ago 18 hours ago 18 hours ago Description SUMMARY Responsible for identifying and quoting all spare parts to customers within the Company established guidelines while achieving financial goals.
PRIMARY RESPONSIBILITIES Responsible for the sale and distribution of Steinert US's spare parts Responsible for the sale of Steinert's on-site and in-house equipment repair Providing help and advice to customers using Steinert's products or services Communicating courteously with customers by telephone, email, letter and face to face Investigating and solving customers' problems, which may be complex or long-standing problems Handling customer complaints and warranty claims Interfacing with major suppliers to transfer warranty claims to them for repayment to Steinert US Issuing refunds or compensation to customers as necessary Keeping accurate records of discussions or correspondence with customers; Analyzing statistics or other data to determine the level of customer service Steinert is providing; Producing written information for customers, often involving use of computer packages/software; Writing reports analyzing the customer service that Steinert provides Visiting customers to provide a one-to-one service; Developing feedback or complaints procedures for customers to use; Developing customer service procedures, policies and standards for Steinert US Meeting with other managers to discuss possible improvements to customer service; Training the sales staff to deliver a high standard of customer service; Learning about Steinert's products or services and keeping up to date with changes Other duties as assigned.
ADDITIONAL RESPONSIBILITIES Manage the outside vendors that perform work on Steinert's behalf Aid the sales staff in presenting the technical capabilities of Steinert's products Due to small office setting, individual must be willing to aid the company in other functions when required.
Provide technical training to staff as required Requirements Experience working in a capital equipment service organization Ability to drive a fork lift or learn Ability to Speak Spanish or German is helpful but not required Ability to travel to Germany and Australia for technical training Experience in Scrap Metal, Waste and mining recycling helpful Associates in Electronics or Mechanical Engineering, Five years working repairing or commissioning heavy equipment helpful Experience working in a small office, small department or small company setting; Work requires willingness to work a flexible schedule and travel up 15% of time Apply online at:
https:
//recruiting.
paylocity.
com/recruiting/jobs/All/8cfbef73-983a-4d61-befb-e3018461c683/Steinert-US-Inc Job Type:
Full-time Pay:
$20.
80 - $30.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Experience level:
No experience needed Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person Ability to commute/relocate:
Walton, KY 41094:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Preferred) Work Location:
In person SUMMARY Responsible for the sale and distribution of Steinert US's spare parts Responsible for the sale of Steinert's on-site and in-house equipment repair Providing help and advice to customers using Steinert's products or services Communicating courteously with customers by telephone, email, letter and face to face Investigating and solving customers' problems, which may be complex or long-standing problems Handling customer complaints and warranty claims Interfacing with major suppliers to transfer warranty claims to them for repayment to Steinert US Issuing refunds or compensation to customers as necessary Keeping accurate records of discussions or correspondence with customers; Analyzing statistics or other data to determine the level of customer service Steinert is providing; Producing written information for customers, often involving use of computer packages/software; Writing reports analyzing the customer service that Steinert provides Visiting customers to provide a one-to-one service; Developing feedback or complaints procedures for customers to use; Developing customer service procedures, policies and standards for Steinert US Meeting with other managers to discuss possible improvements to customer service; Training the sales staff to deliver a high standard of customer service; Learning about Steinert's products or services and keeping up to date with changes Other duties as assigned.
Manage the outside vendors that perform work on Steinert's behalf Aid the sales staff in presenting the technical capabilities of Steinert's products Due to small office setting, individual must be willing to aid the company in other functions when required.
Provide technical training to staff as required Experience working in a capital equipment service organization Ability to drive a fork lift or learn Ability to Speak Spanish or German is helpful but not required Ability to travel to Germany and Australia for technical training Experience in Scrap Metal, Waste and mining recycling helpful Associates in Electronics or Mechanical Engineering, Five years working repairing or commissioning heavy equipment helpful Experience working in a small office, small department or small company setting; Work requires willingness to work a flexible schedule and travel up 15% of time 401(k) Dental insurance Health insurance Paid time off Vision insurance No experience needed 8 hour shift Monday to Friday In-person Walton, KY 41094:
Reliably commute or planning to relocate before starting work (Required) Customer service:
1 year (Preferred).
Estimated Salary: $20 to $28 per hour based on qualifications.
7 Walton, KY Walton, KY Full-time Full-time $20.
80 - $30.
00 an hour $20.
80 - $30.
00 an hour 18 hours ago 18 hours ago 18 hours ago Description SUMMARY Responsible for identifying and quoting all spare parts to customers within the Company established guidelines while achieving financial goals.
PRIMARY RESPONSIBILITIES Responsible for the sale and distribution of Steinert US's spare parts Responsible for the sale of Steinert's on-site and in-house equipment repair Providing help and advice to customers using Steinert's products or services Communicating courteously with customers by telephone, email, letter and face to face Investigating and solving customers' problems, which may be complex or long-standing problems Handling customer complaints and warranty claims Interfacing with major suppliers to transfer warranty claims to them for repayment to Steinert US Issuing refunds or compensation to customers as necessary Keeping accurate records of discussions or correspondence with customers; Analyzing statistics or other data to determine the level of customer service Steinert is providing; Producing written information for customers, often involving use of computer packages/software; Writing reports analyzing the customer service that Steinert provides Visiting customers to provide a one-to-one service; Developing feedback or complaints procedures for customers to use; Developing customer service procedures, policies and standards for Steinert US Meeting with other managers to discuss possible improvements to customer service; Training the sales staff to deliver a high standard of customer service; Learning about Steinert's products or services and keeping up to date with changes Other duties as assigned.
ADDITIONAL RESPONSIBILITIES Manage the outside vendors that perform work on Steinert's behalf Aid the sales staff in presenting the technical capabilities of Steinert's products Due to small office setting, individual must be willing to aid the company in other functions when required.
Provide technical training to staff as required Requirements Experience working in a capital equipment service organization Ability to drive a fork lift or learn Ability to Speak Spanish or German is helpful but not required Ability to travel to Germany and Australia for technical training Experience in Scrap Metal, Waste and mining recycling helpful Associates in Electronics or Mechanical Engineering, Five years working repairing or commissioning heavy equipment helpful Experience working in a small office, small department or small company setting; Work requires willingness to work a flexible schedule and travel up 15% of time Apply online at:
https:
//recruiting.
paylocity.
com/recruiting/jobs/All/8cfbef73-983a-4d61-befb-e3018461c683/Steinert-US-Inc Job Type:
Full-time Pay:
$20.
80 - $30.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Experience level:
No experience needed Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person Ability to commute/relocate:
Walton, KY 41094:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Preferred) Work Location:
In person SUMMARY Responsible for the sale and distribution of Steinert US's spare parts Responsible for the sale of Steinert's on-site and in-house equipment repair Providing help and advice to customers using Steinert's products or services Communicating courteously with customers by telephone, email, letter and face to face Investigating and solving customers' problems, which may be complex or long-standing problems Handling customer complaints and warranty claims Interfacing with major suppliers to transfer warranty claims to them for repayment to Steinert US Issuing refunds or compensation to customers as necessary Keeping accurate records of discussions or correspondence with customers; Analyzing statistics or other data to determine the level of customer service Steinert is providing; Producing written information for customers, often involving use of computer packages/software; Writing reports analyzing the customer service that Steinert provides Visiting customers to provide a one-to-one service; Developing feedback or complaints procedures for customers to use; Developing customer service procedures, policies and standards for Steinert US Meeting with other managers to discuss possible improvements to customer service; Training the sales staff to deliver a high standard of customer service; Learning about Steinert's products or services and keeping up to date with changes Other duties as assigned.
Manage the outside vendors that perform work on Steinert's behalf Aid the sales staff in presenting the technical capabilities of Steinert's products Due to small office setting, individual must be willing to aid the company in other functions when required.
Provide technical training to staff as required Experience working in a capital equipment service organization Ability to drive a fork lift or learn Ability to Speak Spanish or German is helpful but not required Ability to travel to Germany and Australia for technical training Experience in Scrap Metal, Waste and mining recycling helpful Associates in Electronics or Mechanical Engineering, Five years working repairing or commissioning heavy equipment helpful Experience working in a small office, small department or small company setting; Work requires willingness to work a flexible schedule and travel up 15% of time 401(k) Dental insurance Health insurance Paid time off Vision insurance No experience needed 8 hour shift Monday to Friday In-person Walton, KY 41094:
Reliably commute or planning to relocate before starting work (Required) Customer service:
1 year (Preferred).
Estimated Salary: $20 to $28 per hour based on qualifications.
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