Fulfillment Associate Team Lead
Company Name:
ebay, Inc
eBay Enterprise
eBay Enterprise helps companies of all sizes drive commerce growth -delivering exceptional, engaging shopping experiences online and offline. eBay Enterprise enables omnichannel commerce, multichannel retailing and digital marketing for the world's premier retailers and brands. eBay Enterprise's comprehensive omnichannel strategies and solutions, including commerce technologies, multichannel operations and marketing solutions, help its clients grow faster than the industry and faster than they could on their own. eBay Enterprise enables retailers and brands to drive consumer engagement experiences across all touch points of the purchase lifecycle--anytime, anywhere and on any device.
eBay Enterprise Operations
eBay Enterprise''s Omnichannel Operations capabilities are tailored to meet business needs with speed and quality.
eBay Enterprise owns and operates 3 million square feet of fulfillment space and four call centers domestically and internationally with the aim to serve customers as quickly and efficiently as possible.
Assist the Supervisor in day to day functions (day to day functions will be defined according to department as part of the SOP)
Essential Duties &
Responsibilities:
Perform all department functions as needed
Fill in for other leads when needed
Plan and coordinate shift activities to ensure adherence to all DC procedures and documentation set forth
Assist in planning, prioritizing, and communicating shift directives to ensure efficiency and accuracy for all inbound related activities
Ensure that all shift personnel receive proper training, skill development per company guidelines
Recommend opportunities for improvement in efficiency and effectiveness of associates for increased shift contribution
Achieve and maintain compliance with company and federally mandated regulations regarding safety, OSHA, HazMat and DOT
Monitor and help coordinate execution of SLA, work flow, and any escalated client requests daily
Reinforce policy and procedure compliance
Communicate progress to supervisor
Dispatch work as needed to balance labor with work volume.
Follow-up with associates on performance throughout the day, coach and recognize where appropriate
Provides direction in a professional manner
Follows all safety guidelines and performs in a safe and careful manner
Additional
Responsibilities:
Fill in for supervisor when needed
Any and all other duties assigned by the supervisor/manager
KNOWLEDGE, SKILLS AND ABILITIES
To perform the job successfully, an individual must demonstrate the following:
Initiative - Volunteers readily; Seeks increased responsibilities; Asks for and offers help when needed.
Attendance/Punctuality - Is consistently at work and on time. Observes time limits for breaks and lunches.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Works required overtime when needed.
Motivation - Sets and achieves challenging goals
Communication - provides information and direction in a professional manner
Role model for associates
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Meets productivity standards; Completes work in a timely manner; Strives to improve.
Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Able to flex to other areas: pick, pack, trouble, put away etc.
Knowledge of the warehouse layout and the supervisor in charge of each area.
WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS
Must possess visual acuity to read labels, RF scanners and to maneuver throughout facility
Must be able to hear and understand verbal instructions
Must possess capability to walk or stand for extended periods of time
Must be able to lift up to 50 pounds
Must be able to push or pull carts of up to 100 pounds
Must be able to climb stairs
Must be able to bend, stoop, kneel and grasp products
Most facilities are climate controlled.
Business Title: Fulfillment Associate Team Lead
Requisition No.: 99526BR
Category: Fulfillment Operations
Subsidiary: eBay Enterprise
Position Area: US - Kentucky - Richwood
Position Location: Richwood Kentucky
Shift: Day
Shift Details: Tues-Fri -6am-4:30pm
Education: Diploma or EquivalentEstimated Salary: $20 to $28 per hour based on qualifications.
ebay, Inc
eBay Enterprise
eBay Enterprise helps companies of all sizes drive commerce growth -delivering exceptional, engaging shopping experiences online and offline. eBay Enterprise enables omnichannel commerce, multichannel retailing and digital marketing for the world's premier retailers and brands. eBay Enterprise's comprehensive omnichannel strategies and solutions, including commerce technologies, multichannel operations and marketing solutions, help its clients grow faster than the industry and faster than they could on their own. eBay Enterprise enables retailers and brands to drive consumer engagement experiences across all touch points of the purchase lifecycle--anytime, anywhere and on any device.
eBay Enterprise Operations
eBay Enterprise''s Omnichannel Operations capabilities are tailored to meet business needs with speed and quality.
eBay Enterprise owns and operates 3 million square feet of fulfillment space and four call centers domestically and internationally with the aim to serve customers as quickly and efficiently as possible.
Assist the Supervisor in day to day functions (day to day functions will be defined according to department as part of the SOP)
Essential Duties &
Responsibilities:
Perform all department functions as needed
Fill in for other leads when needed
Plan and coordinate shift activities to ensure adherence to all DC procedures and documentation set forth
Assist in planning, prioritizing, and communicating shift directives to ensure efficiency and accuracy for all inbound related activities
Ensure that all shift personnel receive proper training, skill development per company guidelines
Recommend opportunities for improvement in efficiency and effectiveness of associates for increased shift contribution
Achieve and maintain compliance with company and federally mandated regulations regarding safety, OSHA, HazMat and DOT
Monitor and help coordinate execution of SLA, work flow, and any escalated client requests daily
Reinforce policy and procedure compliance
Communicate progress to supervisor
Dispatch work as needed to balance labor with work volume.
Follow-up with associates on performance throughout the day, coach and recognize where appropriate
Provides direction in a professional manner
Follows all safety guidelines and performs in a safe and careful manner
Additional
Responsibilities:
Fill in for supervisor when needed
Any and all other duties assigned by the supervisor/manager
KNOWLEDGE, SKILLS AND ABILITIES
To perform the job successfully, an individual must demonstrate the following:
Initiative - Volunteers readily; Seeks increased responsibilities; Asks for and offers help when needed.
Attendance/Punctuality - Is consistently at work and on time. Observes time limits for breaks and lunches.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Works required overtime when needed.
Motivation - Sets and achieves challenging goals
Communication - provides information and direction in a professional manner
Role model for associates
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Meets productivity standards; Completes work in a timely manner; Strives to improve.
Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Able to flex to other areas: pick, pack, trouble, put away etc.
Knowledge of the warehouse layout and the supervisor in charge of each area.
WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS
Must possess visual acuity to read labels, RF scanners and to maneuver throughout facility
Must be able to hear and understand verbal instructions
Must possess capability to walk or stand for extended periods of time
Must be able to lift up to 50 pounds
Must be able to push or pull carts of up to 100 pounds
Must be able to climb stairs
Must be able to bend, stoop, kneel and grasp products
Most facilities are climate controlled.
Business Title: Fulfillment Associate Team Lead
Requisition No.: 99526BR
Category: Fulfillment Operations
Subsidiary: eBay Enterprise
Position Area: US - Kentucky - Richwood
Position Location: Richwood Kentucky
Shift: Day
Shift Details: Tues-Fri -6am-4:30pm
Education: Diploma or EquivalentEstimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
